Help Center

Willkommen beim Service Desk der E/D/E Digital Services

Portals

  1. Produktdaten Management

    Anfragen für das Produktdatenmanagement und den Datenservice

  2. eCommerce Services

    Melden Sie hier Anforderungen, Störungen und Hilfe zum Multishop und eCommerce-Themen.

  3. DATAcloud360 Support

    Hier bitte NUR Anforderungen rund um DATAcloud360 einreichen.

  4. Versorgungsnetzwerke

    Sie benötigen Unterstützung? Senden Sie uns unten eine Anfrage und wir werden uns umgehend darum kümmern!

    Wählen Sie unten das Thema aus, zu dem Sie uns kontaktieren möchten, um zu beginnen.

    Für kaufmännische Themen abseits von Lizensierungen wenden Sie sich bitte an Ihren jeweiligen Key-Account oder an mawis.induservice@ede.de

Suggested forms

  • Fehler in eCommerce Services

    Melden Sie hier Fehler und Probleme

  • Support in eCommerce Services

    Support, Aufgaben und allgemeine eCommerce-Fragen

  • Check-up in eCommerce Services

    Für ein reibungsloses Onboarding bitten wir Sie, den Fragebogen sorgfältig auszufüllen. Ihre Antworten sind der Schlüssel für einen erfolgreichen Projektstart!

Powered by Jira Service Management
{"xsrfToken":"9f8b5ffa3327be212db9dff4f14e831cde53ad88_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/998b7736-fea9-46d5-8ff8-cd000c7bed35/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyNjcwMGM3Yi02NmI1LTQyYWMtYWIyNS0zNzM2ZWUwMzBjOWYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjk5OGI3NzM2LWZlYTktNDZkNS04ZmY4LWNkMDAwYzdiZWQzNSI6WyJyZWFkIl19LCJleHAiOjE3NDU5ODI3MzYsIm5iZiI6MTc0NTk4MjEzNn0.av2DuWKOEyZBJ4K0Vg8Uln2T_VxeeLoYSYUFERqSrwc&client=26700c7b-66b5-42ac-ab25-3736ee030c9f&mode=fit","logoId":"998b7736-fea9-46d5-8ff8-cd000c7bed35","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen beim Service Desk der E/D/E Digital Services ","sharedPortalName":"E/D/E Digitale Services","localeDisplayName":"German (Germany)"},"en-UK":{"localeDisplayName":"English (UK)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"en-US","portalThemeColor":"#4993a0","helpCenterTitleColor":"#172b4d","bannerMediaApiUrl":"https://api.media.atlassian.com/file/2afdb9d2-69b2-49c1-9969-f87872717aa4/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyNjcwMGM3Yi02NmI1LTQyYWMtYWIyNS0zNzM2ZWUwMzBjOWYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjJhZmRiOWQyLTY5YjItNDljMS05OTY5LWY4Nzg3MjcxN2FhNCI6WyJyZWFkIl19LCJleHAiOjE3NDU5ODI3MzYsIm5iZiI6MTc0NTk4MjEzNn0.W29fqi2eQuP_pnqa9_RmfiJefwjE1J-uBW9fKweThMc&client=26700c7b-66b5-42ac-ab25-3736ee030c9f&height=300&mode=fit","bannerMediaApiFileId":"2afdb9d2-69b2-49c1-9969-f87872717aa4","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=ede-tes","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"9f8b5ffa3327be212db9dff4f14e831cde53ad88_lout","baseUrl":"https://service.desk.ede.de/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://ede-tes.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":false,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"26700c7b-66b5-42ac-ab25-3736ee030c9f","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"7b7d7b878b274e8390ec42807acb8dd4","siteDefaultLanguageTag":"de-DE","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}