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Kurzmitteilungen, Störungen und geplante Wartungen</li>\n <li><a href=\"https://youtube.com/channel/UCEl9ZP1ZnFuormHdVvgWrFw\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">YouTube</a> - Web-Seminare und Schulungen</li>\n <li><a href=\"https://ede-tes.atlassian.net/wiki/spaces/OSG/overview\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Multishop Doku</a> und <a href=\"https://ede-tes.atlassian.net/wiki/spaces/EX/overview\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">eCommerce Services Wiki</a></li>\n</ul>","defaultLanguageHeader":"Kennen Sie schon?","defaultLanguageMessage":"* [Multishop Changelog 2025|https://service.desk.ede.de/servicedesk/customer/kb/view/4631953775] - wöchentliche Korrekturen und Weiterentwicklungen\n* [NEWSupdate|https://subscribe.newsletter2go.com/?n2g=3kfazwt3-xhq90ig7-1c07] - eCommerce-Themen: Neue Releases, strategische News und allg. eCommerce Themen ([Archiv|https://archive-list.newsletter2go.com/?n2g=3kfazwt3-3tawaclj-lpk])\n* [StatusPage|http://status.ecommerce.services/] - Techn. Kurzmitteilungen, Störungen und geplante Wartungen\n* [YouTube|https://youtube.com/channel/UCEl9ZP1ZnFuormHdVvgWrFw] - Web-Seminare und Schulungen\n* [Multishop Doku|https://ede-tes.atlassian.net/wiki/spaces/OSG/overview] und [eCommerce Services Wiki|https://ede-tes.atlassian.net/wiki/spaces/EX/overview]","defaultLanguageDisplayName":"Deutsch (Deutschland)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyNjcwMGM3Yi02NmI1LTQyYWMtYWIyNS0zNzM2ZWUwMzBjOWYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDU2NDI5MDksIm5iZiI6MTc0NTY0MTcwOX0.GZbgxhlp5RYiCw0iBVqeEgaC0EfuSMHlaGyc9RG4L-I","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"26700c7b-66b5-42ac-ab25-3736ee030c9f","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"kbPage":{"id":4782194775,"title":"Update Suche: Variantendarstellung und -priorisierung","url":"https://service.desk.ede.de/rest/servicedesk/knowledgebase/latest/articles/view/4782194775","space":{"key":"OSG","name":"Multishop Dokumentation","id":2294644747},"serviceDeskIds":[1],"appLinkId":"c5b208fb-ecb9-3d69-bae9-b086f352772a","idInString":"4782194775","projects":[{"projectId":10000,"serviceDeskId":1,"portalId":1}]}}